We at well-actually.co.uk are committed to protecting your privacy.
YOUR DATA, YOUR PRIVACY, OUR RESPONSIBILITY.

 

Feel free to browse our website without giving us any information about you at all. However, if you would like to sign up to receive our special offers, we will use your information to communicate with you about promotions and new products you may be interested in.

At well-actually.co.uk, the privacy of our visitors is of extreme importance to us. This privacy policy document outlines how we use your personal information.

What do we collect?

To enable us to process your order we will ask you to provide personal details such as:

  • Name
  • Email address
  • Password
  • Address and telephone number
  • IP Addresses and Cookies

We also store some observed data such as your browsing history or click through email behaviours. We may also group customers depending upon their geographical location or sales behaviour.

What do we do with your data?

We use the data we store to fulfil your orders and send you personalised, relevant communications regarding our product and services.

Well-actually.co.uk will never pass or sell your data except where that third party requires the data to provide order delivery, or to provide communications as part of well-actually.co.uk normal service, including marketing analytics. For more information about who we share your data with, read on.

We share your data with our trusted fulfilment partners and ensure all appropriate contractual safeguards and security is in place. These include warehouse packing services, IT systems, hosting providers and IT support to fulfil your order; mailing houses and email services to send you marketing (where you have permitted us to) and marketing analysis third parties including an independent product and service review provider.

Your data will be kept for a period of 10 years after your last interaction with us. We need to keep transaction information for auditing and statutory reporting purposes for this period, however we can remove you from our marketing database at your request.

  • Social Media Features

Our Website include Social Media Features, such as the Facebook Like button and Widgets, such as the Share This button or interactive mini programs that run on our sites. These features may collect your IP address, which page you are visiting on our sites, and may set a cookie to enable the feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Websites. This Privacy Policy does not apply to these features. Your interactions with these features are governed by the privacy policy and other policies of the companies providing them.

  • External Websites

Our Website provide might links to other websites. We do not control, and are not responsible for, the content or practices of these other websites. Our provision of such links does not constitute our endorsement of these other websites, their content, their owners, or their practices. This Privacy Policy does not apply to these other websites, which are subject to any privacy and other policies they may have.

We use cookies on our website – partly to provide basic web services and partly to help us monitor and track website usage through Google Analytics. We do, from time to time, use cookies to allow us to better target adverts to website users.

By using the Site you consent to us using the cookies described below.

Well-actually.co.uk uses cookies or similar technologies (such as web beacons) to analyse trends, administer the website, track users’ movements around the website, and to gather demographic information about our user base. This information is not used to develop a personal profile of you and the log files are regularly purged.

  • Consent 

By entering your details in the fields requested, you enable the well-actaully.co.uk to provide you with the services you select. By submitting data to us or using the Site, you consent to our use of your data in the manner set out in this Privacy Policy.

CHANGE TO OUR PRIVACY POLICY

    HOW TO ACCESS & CONTROL YOUR PERSONAL DATA

    Reviewing, Correcting and Removing Your Personal Information

    You have the following data protection rights:

    • You can request access, correction, updates or deletion of your personal information.
    • You can object to processing of your personal information, ask us to restrict processing of your personal information or request portability of your personal information.
    • If we have collected and process your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent.
    • You have the right to complain to a data protection authority about our collection and use of your personal information. Contact details for data protection authorities in the EEA, Switzerland and certain non-European countries (including the US and Canada) are available here.

    To exercise any of these rights, please contact us at hello@well-actually.co.uk. We will respond to your request to change, correct, or delete your information within a reasonable time-frame and notify you of the action we have taken.

    Updates to this Notice

    This Notice may be updated from time to time in line with current legislation and best practices.

    Last amended date: 26/06/2018